Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and/or unused. Beauty & Wellness, cosmetics, skincare and hair care items are not eligible for return. 

To start a return, you can contact us at Info@thefetecollective.store. 

Once you’re return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at Info@thefetecollective.store.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on beauty, cosmetics, skincare, hair care, final sale items or gift cards.

Refunds 

Once we’ve received your return, and you’ll be automatically refunded on your original payment method within 3-5 business days. 

If more than 7 business days have passed since your return, please contact us at Info@thefetecollective.store.